Frequently Asked Questions (FAQ)

 

1. What is Furnitech?
Furnitech is a business specializing in height adjustable tables, unique wooden accessories, and ergonomic furniture to enhance office organization and workplace comfort. We also offer cable management tools, laptops, and mobile stands for a more efficient workspace.

2. Where is Furnitech located?
We are based in Lebanon and serve customers across the region. Our products can be purchased online through our Shopify store.

3. What types of products do you offer?
We offer a variety of ergonomic office solutions, including:

  • Height-adjustable tables

  • Wooden accessories

  • Cable management tools

  • Laptop stands

  • Mobile stands

4. How can I place an order?
You can place an order directly through our Shopify store. Simply browse our products, add them to your cart, and proceed to checkout.

5. What payment methods do you accept?
We accept multiple payment methods, including credit/debit cards, PayPal, and cash on delivery (where applicable).

6. Do you offer shipping?
Yes, we offer shipping across Lebanon and the surrounding regions. Shipping rates and delivery times vary depending on your location.

7. Can I return or exchange a product?
Yes, we have a return and exchange policy. If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. Products must be returned in their original condition.

8. Do you offer bulk or corporate discounts?
Yes, we provide special pricing for bulk or corporate orders. Please contact us directly for more details on bulk purchasing.

9. How can I contact customer support?
You can reach our customer support team via email, phone, or through our website’s contact form.

10. Do you provide assembly services?
Some of our products require assembly. We provide clear instructions with each item, and for select locations, we offer professional assembly services upon request.

11. Are your products environmentally friendly?
We strive to use sustainable materials whenever possible, especially in our wooden accessories. Our goal is to provide ergonomic solutions while maintaining environmental responsibility.

12. Do you have a physical showroom?
Currently, we operate online, but we are exploring the possibility of a showroom in the future. Stay updated by following us on social media.

13. Can I customize my order?
Yes, we offer customization options for certain products, including desk sizes, finishes, and additional accessories. Contact us for more details on custom orders.

14. How do I stay updated with new products and offers?
Subscribe to our newsletter and follow us on social media to receive the latest updates on new products, promotions, and exclusive deals.