Shipping and Handling
At Furnitech, we aim to provide a smooth and reliable shopping experience. Below is all the information you need about our shipping and handling processes:
Processing Time
- Orders are typically processed within 1–3 business days.
- Custom-made items or out-of-stock products may take longer. If available, we will notify you via email or WhatsApp.
Shipping Rates and Delivery Time
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Domestic Shipping (Lebanon):
- Standard Delivery: 2–5 business days.
- Rates: Flat fee or based on order weight (details at checkout).
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International Shipping:
- Delivery Times: 7–14 business days, depending on your location.
- Rates: Calculated at checkout based on weight, dimensions, and destination.
Free Shipping
- Enjoy free shipping on orders over $1,000 within Lebanon.
- For international orders, free shipping is available for purchases above $1,500.
Order Tracking
- Once your order is shipped, we will provide you with a tracking number to monitor its status and expected delivery time.
Customs and Import Duties
- For international shipments, additional customs or import duties may apply depending on the destination country’s regulations.
- Furnitech is not responsible for these fees, and customers are advised to check with their local customs office for details.
Handling and Packaging
- We ensure that all products are carefully packaged to prevent any damage during transit.
- In the rare case of a damaged or lost package, please contact our support team immediately for assistance.
Delivery Issues
- If your package doesn’t arrive within the estimated delivery time, reach out to us at support@furnitech-lb.com or via our contact page.
- Make sure to provide your order number for quick assistance.
Returns and Exchanges
- For details on returns and exchanges, please reach out to us at support@furnitech-lb.com or via our contact page.
Contact Us
If you have any questions about shipping or handling, feel free to contact us via:
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Email: contact@furnitech-lb.com
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Phone: +961 76 833 060