Shipping and Handling

At Furnitech, we aim to provide a smooth and reliable shopping experience. Below is all the information you need about our shipping and handling processes:

Processing Time

  • Orders are typically processed within 1–3 business days.
  • Custom-made items or out-of-stock products may take longer. If available, we will notify you via email or WhatsApp.

Shipping Rates and Delivery Time

  • Domestic Shipping (Lebanon):

    • Standard Delivery: 2–5 business days.
    • Rates: Flat fee or based on order weight (details at checkout).
  • International Shipping:

    • Delivery Times: 7–14 business days, depending on your location.
    • Rates: Calculated at checkout based on weight, dimensions, and destination.

Free Shipping

  • Enjoy free shipping on orders over $1,000 within Lebanon.
  • For international orders, free shipping is available for purchases above $1,500.

Order Tracking

  • Once your order is shipped, we will provide you with a tracking number to monitor its status and expected delivery time.

Customs and Import Duties

  • For international shipments, additional customs or import duties may apply depending on the destination country’s regulations.
  • Furnitech is not responsible for these fees, and customers are advised to check with their local customs office for details.

Handling and Packaging

  • We ensure that all products are carefully packaged to prevent any damage during transit.
  • In the rare case of a damaged or lost package, please contact our support team immediately for assistance.

Delivery Issues

  • If your package doesn’t arrive within the estimated delivery time, reach out to us at support@furnitech-lb.com or via our contact page.
  • Make sure to provide your order number for quick assistance.

Returns and Exchanges

  • For details on returns and exchanges, please reach out to us at support@furnitech-lb.com or via our contact page.

Contact Us

If you have any questions about shipping or handling, feel free to contact us via: