Refund Policy
At Furnitech, customer satisfaction is our top priority. We're here to make things right if any item doesn’t meet your expectations. Here’s how our refund policy works:
Free Returns
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We offer free returns for items that don’t meet your expectations.
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Returns must be initiated within 3 days from the date of delivery.
Eligibility for Returns To be eligible for a return, the item must:
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Be in its original condition, unused, and free from any damage caused by the customer.
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Include all original packaging, tags, and accessories.
How to Initiate a Return
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Contact our customer support team within 3 days of receiving your order.
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Provide your order number, item details, and reason for the return.
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Our team will guide you through the return process and provide a prepaid shipping label.
Refund Process
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We will process your refund once we receive and inspect the returned item.
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Refunds will be issued to the original payment method within 5-7 business days after the return is approved.
Exclusions
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Items marked as final sale or non-returnable cannot be returned.
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This policy does not cover damages or defects caused by misuse or improper handling.
We’re committed to ensuring a seamless and hassle-free return process for our customers. If you have any questions or need further assistance, please don’t hesitate to contact us.